Description: There are few games out there that test one’s strategic thinking better than chess. A well thought-out plan, coupled with the ability to anticipate and out manoeuvre your opponent, invariably leads to the capture of your opponent’s king. Game over. The world of business is essentially built on the same basic principles, but in this case, the prize is revenue, earnings, market share and share price growth. In an increasingly integrated, competitive and fast-paced global economy, the path to these riches is complex and by no means certain.
Questions for discussion:
- Summarize the criticisms leveled at management.
- Are they warranted in your opinion?
- What should management do now to improve investor relations?
- What should management do now to improve customer relations?