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Description:  Whether a business has millions of employees or just a few staffers, leaders ought to have a plan to deal with reputation damage that can stem from rumblings within the ranks.

Source:  Fortune.com

Date: Nov 23, 2012

Linkhttp://management.fortune.cnn.com/2012/11/21/walmart-black-friday-protests/?iid=SF_F_River

Questions for Discussions:

  • Summarize the message for management in this report.
  • What do you think is the key communication tool available to management?

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