Description: The Strand Bookstore in New York has held on for over 80 years despite the changing city around it.
Source: CNNMoney.com – video report
Date: Dec 07, 2012
Questions for Discussions:
- Describe the similarities and differences between the operations of this book store and online competitors?
- Who is the target customer for this book store?
- Why would the culture within the organization be critically important for continued success of the business?