Posted by & filed under International Business, Management, Organizational Behavior.

Description: Home Depot CEO Frank Blake says that his company’s dedication to service and associate training keeps customers coming back.

Source: – video report

Date: Sep 25, 2013


Questions for Discussions:

  • Why would taking better care of employees be more important HR strategy for Home Depot than for say, a grocery retailer?
  • How would this strategy affect employee morale and motivation?

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