Description: Employees who ‘ooze hospitality’ are in hot demand at The Cheesecake Factory where perks like BMWs for its general managers have helped it land on Fortune’s list of 100 Best Companies to Work For.

Source: CNNMoney.com – video report

Date: Jan 17, 2014

Link: http://money.cnn.com/video/news/2014/01/17/inside-the-cheesecake-factory.cnnmoney/

Questions for Discussions:

• What did you learn about management and employee development, training, motivation and leadership?
• Is there one thing that is outstanding?