Posted by & filed under International Business, Management, Organizational Behavior.

Description: Royal Caribbean’s newly redesigned cruise “Quantum of the Seas” is jam packed with new features for the tech lovers dream, including: wifi, robot bartenders and indoor skydiving.

Source: – video report

Date: Dec 29, 2014


Questions for Discussions:

  • Describe the operational changes on board this ship?
  • Do you think they will resonate with customers?
  • Do you think they will reduce operational expenses or generate new sources of revenues?