Posted by & filed under International Business, Management, Organizational Behavior.

Description: People show seven clear emotions on their faces: joy, surprise, disgust, sadness, fear, anger and neutrality. You might run through all of them waiting in a long line at Walmart on a Saturday morning.

Source: FinancialPost.com

Date: Mar 16, 2016

Link: http://business.financialpost.com/news/retail-marketing/rise-of-the-robots-how-retailers-are-planning-on-using-cutting-edge-technology-to-get-customers-into-stores

Questions for Discussions:

  • How will technology, and robots in particular, affect retail operations?
  • How do you think consumers will react to this new shopping environment?