Posted by & filed under International Business, Management, Organizational Behavior.

Description: People show seven clear emotions on their faces: joy, surprise, disgust, sadness, fear, anger and neutrality. You might run through all of them waiting in a long line at Walmart on a Saturday morning.


Date: Mar 16, 2016


Questions for Discussions:

  • How will technology, and robots in particular, affect retail operations?
  • How do you think consumers will react to this new shopping environment?