Posted by & filed under International Business, Management, Organizational Behavior.

Description: The front desk manager or housekeeper may epitomize the hotel employee, but the hospitality industry is increasingly dependent on tech workers, vacuuming data scientists, web designers and other experts into its ranks.


Date: Feb 13, 2017


Questions for Discussions:

  • What changes are taking place in the industry?
  • How is technology helping the industry serve customers better?