Posted by & filed under International Business, Management, Organizational Behavior.

Description: A bungled merger. A corruption scandal. Three CEOs in a year. But hey, at least the snacks are free again.


Date: January 2016


Questions for discussion:

  • What were the managerial problems facing the firm at the time this article was published?
  • Does any information in this 2016 report help explain the recent PR catastrophe involving the forced removal of a paying passenger?