The Hotel Industry Is Getting Really High-Tech

Posted by & filed under International Business, Management, Organizational Behavior.

Description: From voice assistants to robot butlers.

Source: Fortune.com – video report

Date: May 19, 2017

Link: http://for.tn/2qG9d3E

Questions for discussion:

  • Why are machines and robots, in particular, good choices for some hotel operations?
  • What are the drawbacks to using more robotics and reducing the number of people providing these services?