Posted by & filed under International Business, Management, Organizational Behavior.

Description: CNBC’s Kate Rogers speaks with Starbucks COO Rosalind Brewer about the benefits of hiring young adults and her reaction to the arrest of two black men in a Philadelphia Starbucks.

Starbucks COO on Philadelphia arrests and youth outreach from CNBC.

Source: – video report

Date: May 03, 2018


Questions for discussion:

  • Summarize the highlights presented in this report.
  • Do you think Rosalind Brewer handled the intereview well in light of the recent event in Philadelphia?
  • Do you think the strategy taken by Starbucks to deal with the event fallout is the right one?