Description: Facebook is increasing its focus on the small business community, launching a new interface called “Business Suite” on Thursday which is targeted at small businesses that have struggled throughout the Covid-19 pandemic.
Source: CNBC.com – video report
Date: Sep 17, 2020
Questions for discussion:
- What does the article say about the situation at Facebook and its relationship with small businesses and their customers?
- What advice would you give to Facebook management to fend off criticism?
