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Description: Starbucks (SBUX) is taking action to eliminate “points of exclusion” for customers across the globe and connect more with consumers and their communities.

Source: Yahoo.Finance.com

Date: Mar 15, 2022

Link: https://finance.yahoo.com/news/starbucks-takes-steps-toward-more-inclusive-future-here-are-three-ways-how-130048812.html

Questions for discussion:

  • How is management improving operations and eliminating points of exclusion?
  • What are the overall benefits of this way of thinking?
  • What else would you advise the firm in this area of operations?