Description: In his latest paper, Schweitzer and his co-authors introduce a framework to help people have more successful conversations by identifying and understanding the motives of each participant. The model is called the “conversational circumplex,” and it maps conversations along two key axes: informational and relational.

Source: knowledge.wharton.upenn.edu

Date: Mar 29, 2022

Link: https://knowledge.wharton.upenn.edu/article/how-to-have-more-successful-conversations/?utm_campaign=KatW2022&utm_medium=email&utm_source=kw_campaign_monitor&utm_term=3-30-2022&utm_content=How_to_Have_More_Successful_Conversations

Questions for discussion:

• Summarize the key ideas related to understanding and using this model.
• What do you think about this line of thinking?
• How can individuals and management use this model in business settings?