Posted by & filed under Communication, Control, Decision Making, Ethics & Social Responsibility, Management, Organizational Behavior.

Description: There’s only one thing you need to do to defuse a conflict. Listening isn’t it.


Date: Mar 21, 2023


Questions for discussion:

  • What are the key points made in this article related to mitigating conflict?
  • Do you agree with this analysis and the strategic recommendations?
  • What would you add to the conversation?