Description: Larry Kirshbaum was the ultimate book industry insider—until Amazon called Source: Businessweek.com Date: 01/25/2012 Link:  http://www.businessweek.com/magazine/amazons-hit-man-01252012.html Questions for discussion: Describe the changes that management is dealing with in the publishing industry. How has management at Amazon been affected as a result of technological changes? Do you think management decision-making has been responsive?