A Plastic Bag’s 2,000-Mile Journey Shows the Messy Truth About Recycling

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Description: When the British supermarket chain Tesco Plc first started ­collecting plastic bags and wrappers from customers to be recycled in March 2021, Caroline Ragueneau was thrilled. She was working as a retail assistant at a Tesco store in southwest England when the first white deposit boxes appeared, promising to turn what’s typically discarded back… Read more »

Dealing with Difficult Customers? How Gig Workers Push Back

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Description: One of the ways that platforms such as Uber and Lyft ensure good customer service is by allowing riders to rate drivers on an app. If drivers want to keep working, they’ve got to keep those ratings up. But anyone who has been in a service job knows that customers can be difficult and… Read more »

As employees return to the office, the much-hyped hybrid model faces acid test: does it work?

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Description: The days of mandating full-time work in the office are ending, hiring experts say Source: CBC.ca Date: Mar 23, 2022 Link: https://www.cbc.ca/news/business/hybrid-work-office-return-1.6393222 Questions for discussion: What does the report say about Canadian workers’ attitudes toward returning to work? What does this mean for management? What would you advise management and employees at this time… Read more »

Adidas announces new network that will allow more than 50,000 student-athletes to be paid ambassadors

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Description: Adidas announced Wednesday a new “name, image and likeness” network that will be open to student-athletes at NCAA Division 1 Adidas-sponsored schools.The new program will allow more than 50,000 students across 23 sports at 109 schools the ability to become paid spokespeople for the brand. Source: CNBC.com Date: Mar 23, 2022 Link: https://www.cnbc.com/2022/03/23/adidas-announces-new-network-that-will-allow-more-than-50000-student-athletes-to-be-paid-ambassadors-.html Questions for… Read more »

Rethinking Your Approach to the Employee Experience

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Description: Human resources leaders commonly assume that for a company to stand out as a great place to work, it must deliver competitive perks—everything from skills training to pet insurance to foosball. New research finds that this view is outdated: Engagement and retention don’t correlate with benefits awards. Employees have begun looking beyond material offerings… Read more »

Starbucks’ 3-pronged effort to create a more inclusive future for the brand

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Description: Starbucks (SBUX) is taking action to eliminate “points of exclusion” for customers across the globe and connect more with consumers and their communities. Source: Yahoo.Finance.com Date: Mar 15, 2022 Link: https://finance.yahoo.com/news/starbucks-takes-steps-toward-more-inclusive-future-here-are-three-ways-how-130048812.html Questions for discussion: How is management improving operations and eliminating points of exclusion? What are the overall benefits of this way of thinking?… Read more »

Warehouses Transform N.Y.C. Neighborhoods as E-Commerce Booms

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Description: The region is home to the largest concentration of online shoppers in the country. The facilities, key to delivering packages on time, are reshaping neighborhoods. Source: NYTimes.com Date: Mar 16, 2022 Link: https://www.nytimes.com/2022/03/16/nyregion/ecommerce-warehouses-nyc.html? Questions for discussion: What is happening in the NYC area and why? What are the benefits and drawbacks? Are there alternatives… Read more »

Making sense of why executives are eager to get employees back in the office

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Description: After two years, giddy executives appear on the brink of welcoming their workforces back to the office, whether their employees are ready or not. Source: CNBC.com Date: Mar 08, 2022 Link: https://www.cnbc.com/2022/03/08/return-to-office-why-executives-are-eager-for-workers-to-come-back.html?__source=iosappshare%7Ccom.apple.UIKit.activity.Mail Questions for discussion: Why are executives eager to get employees back in the office? What are the issues related to this debate?… Read more »

Peloton Got Trapped in Its Trillion-Dollar Fantasy

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Description: Fueled by manic demand during the early days of Covid, the company spent the next two years chasing a dream of fitness dominance. Source: Bloomberg.com Date: Mar 10, 2022 Link: https://www.bloomberg.com/news/features/2022-03-10/peloton-stock-drop-puts-bike-brand-on-path-to-nowhere?srnd=businessweek-v2 Questions for discussion: What does the report say about the strategic planning at the firm and why it fell apart? What do you… Read more »

Car Industry Woes Show How Global Conflicts Will Reshape Trade

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Description: The war in Ukraine has highlighted the risks of doing business with authoritarian countries — not just Russia, but also China. Source: NYTimes.com Date: Mar 07, 2022 Link: https://www.nytimes.com/2022/03/07/business/cars-russia-china-trade.html? Questions for discussion: What does the article say about supply chains, globalized manufactuering issues and the current crisis? What are the possible changes going forward,… Read more »