How Google uses A.I. to help businesses increase profits from online shopping

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Description: Artificial intelligence can help businesses make more money from online shopping, Carrie Tharp, Google Cloud’s head of retail, told CNBC on Monday. Source: CNBC.com – video report Date: Dec 02, 2019 Link: https://www.cnbc.com/2019/12/02/how-google-uses-ai-to-help-boost-profits-from-online-shopping.html Questions for discussion: Summarize the highlights of the report. Do you think there are limits to the ability of AI to help improve managerial… Read more »

Fiat Chrysler, auto union reach tentative deal on contract

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Description: Fiat Chrysler is the last company to settle on a new contract with the union Source: CBC.ca Date: Dec 02, 2019 Link: https://www.cbc.ca/news/canada/windsor/fiat-chrysler-uaw-contract-1.5380562 Questions for discussion: How well did each side do in the end? How would you characterize the future of auto union power to influence corporate decisions?

Google’s ‘Thanksgiving Four’ present a challenge to leadership as campus activism rises

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Description: Google leadership may consider the leaking of sensitive information by employees as the biggest threat to its culture. But the more pressing issue the company faces is a massive wave of activism that’s now turned some of its loudest critics into heroes. Source: CNBC.com – video report Date: Nov 27, 2019 Link: https://www.cnbc.com/2019/11/27/googles-thanksgiving-four-present-a-challenge-to-leadership.html Questions for… Read more »

Walmart CEO Doug McMillon: ‘We could go away at any minute’

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Description: Walmart is constantly evolving to avoid dying off, as plenty of other retailers have, according to the company’s chief executive officer. “Walmart is not arrogant,” CEO Doug McMillon said at CNBC’s Evolve Summit in Los Angeles on Tuesday morning. “We could go away at any minute. I think most of us act that way… Read more »

Wireless woes drive surge in Canadian telecom complaints: CCTS

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Description: Complaints against telecom and cable companies rose by 35 per cent last year to hit a record high as an upward surge in disputes continued for a second straight year, says the consumer agency tasked to deal with them. Source: BNNBloomberg.com Date: Nov 29, 2019 Link: https://www.bnnbloomberg.ca/wireless-woes-drive-surge-in-canadian-telecom-complaints-ccts-1.1354722 Questions for discussion: What is the source… Read more »

Former Amazon executive on the 5-star success lesson he learned from online giant’s customer ratings

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Description: Dan Lewis, CEO of trucking logistics start-up Convoy, spent many years at Amazon before founding his own company. Among the biggest projects he worked on as Amazon’s general manager of new shopping experiences was helping to build an online ratings and reviews model. It was a big problem from the online retail giant in… Read more »

YouTube CEO implores video creators to take some time off

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Description: YouTube CEO Susan Wojcicki says in 2019, she’s been hearing more about creators feeling the need to constantly produce content, resulting in burnout. So much so, that she asked her product teams to pull some data. Source: CNBC.com Date: Nov 22, 2019 Link: https://www.cnbc.com/2019/11/21/youtube-ceo-anne-wojicki-to-video-creators-take-some-time-off.html?__source=iosappshare%7Ccom.apple.UIKit.activity.Mail Questions for discussion: What do you think about how the… Read more »

Rona’s tragedy in three acts: From Quebec’s foreign takeover block, to deal with Lowe’s, to store closures

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Description: Opinion: As Lowe’s goes about closing Rona stores, it does no good and benefits no one to raise the spectre of boycotts and other forms of reprisals Source: FinancialPost.com Date: Nov 22, 2019 Link: https://business.financialpost.com/opinion/ronas-tragedy-in-three-acts-from-quebecs-foreign-takeover-block-to-deal-with-lowes-to-store-closures Questions for discussion: What does Yvan Allaire have to say about events that led to the current situation. Do… Read more »

Facebook apologizes after employees complain about racist company culture

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Description: Facebook on Friday issued an apology following an anonymous blog post complaining about a racist culture toward black, Hispanic and female Asian employees at the social media company. Source: CNBC.com Date: Nov 08, 2019 Link: https://www.cnbc.com/2019/11/08/facebook-racism-complaints-by-anonymous-employees-company-apologizes.html?__source=iosappshare%7Ccom.apple.UIKit.activity.Mail Questions for discussion: Do you think Facebook management is handling this situation correctly? How should they, going forward? How… Read more »

Scammers are using $5 iron-on patches to fake $1,000 Canada Goose coats

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Description: Faux versions of the coveted patch can be found on eBay Source: MarketWatch.com Date: Nov 15, 2019 Link: https://www.marketwatch.com/story/scammers-are-using-5-iron-on-patches-to-fake-1000-canada-goose-coats-2019-11-15?mod=home-page Questions for discussion: What can management do to mitigate the problem of fake labels and fake versions of Canada Goose products? What is eBay’s responsibility in this matter?