Description: The drawbacks of digital technology are discussed. Digital natives seem to have different ideas about what is and is not appropriate in today’s workplace than do digital immigrants.
Source: Wall Street Journal Online
Date: December 2, 2011
Questions for discussion:
- Discuss the implications for communication effectiveness and efficiency between today’s popular media (e.g., texting, Twitter), slightly older media (e.g., e-mail), and the ever-present face-to-face meeting.
- What type of communication barriers are created by digital technology?
- How does the use of digital technology in meetings affect (the perception of) active listening? Why would this matter?
- Review the graphic on channel richness. Why is Anna Post correct when she says definitely fire someone in person and not by e-mail? What forms of organizational communication would be appropriate for digital technologies?