The author’s recent shopping experience in New York City is chronicled. Suffice it to say, she did not have a positive experience and has advice to offer for improving service to customers. The problems Ms. Barrows encountered speak to the importance of individual behavior in the workplace. QUESTIONS: Why is job satisfaction important? If you… Read more »

Just days after his resignation from Berkshire Hathaway, David Sokol, the former heir apparent to Warren Buffet discussed his plans for the future. Justifying the actions that were reported as the basis for his resignation, Sokol claimed he did nothing wrong. Instead, he contended that the resignation was a move he considered for at least… Read more »

India announced new policies on Thursday governing foreign direct investment (FDI). A foreign firm that entered into a joint venture with an Indian firm prior to 2005 will no longer be required to obtain a no-objection certificate from its partner before establishing a wholly-owned subsidiary in the same field of business in the country. Foreign… Read more »

Investors reacted with great concern after the government of Zimbabwe announced new policies that require foreign-owned firms to surrender to indigenous Zimbabweans majority ownership stakes in local mining companies. The policies were announced as part of the implementation of an indigenization law the country enacted in 2008. Foreign-owned mining companies with a net asset value… Read more »

Before Hilary Clinton and Sarah Palin, there was Geraldine Ferraro. A little known representative from New York, Ms. Ferraro was selected by Walter Mondale as his running mate on the 1984 Presidential ticket. In some respects, Ms. Ferraro stole the spotlight, not just because of the uniqueness of her candidacy, but also for her inspiring… Read more »

In a move reminiscent of Steve Jobs’ return to Apple, Larry Page is about regain control of Google. Page was the founding CEO, but handed over control to Eric Schmidt in 2001. Now Schmidt is retiring and Page is about step back into the former role. He is wasting no time implementing changes he believes… Read more »

SOURCE: cbsnews.com DATE: March 27, 2011 This segment from the 60 Minutes episode airing March 27, 2011, profiles how the American tax code encourages U.S. companies to invest abroad rather than in the United States. After Japan’s tax code is revised in April, according to this segment the United States will have the highest corporate… Read more »

Portugal’s Prime Minister Jose Socrates resigned on Wednesday after Portugal’s parliament rejected a budget proposal. The austerity measures included in the budget included spending cuts and tax increases and the proposal was widely unpopular. The defeat of the budget is likely to force Portugal to accept a bailout from the European Union (EU) and the… Read more »

In order for professional football to resume later this year, a new collective bargaining agreement must be negotiated between the team owners and the players union (which technically is non-existent). Since no agreement currently exists, the owners locked players out earlier this month. That means that players are not allowed to use team facilities for… Read more »

Pay is the cornerstone of the employment contract. It is difficult to find any worker that is not concerned about their pay to some degree. Although no specific study is cited, in one article, U.S. President Barack Obama references the historical gender pay gap. The second article reports a study conducted by Statistics Canada revealing… Read more »