Description: Boeing’s new 787 Dreamliner is an engineering marvel, but is also seen as the future of affordable luxury.

Source: B. Mutzabaugh, “First Dreamliner Passengers Sing New Jet’s Praises,” USA Today

Date: October 27, 2011

Link: http://travel.usatoday.com/flights/story/2011-10-27/First-Dreamliner-passengers-sing-new-jets-praises/50963896/1

Questions for discussion:

1. The Boeing 787 is a technological marvel. What type of manufacturing technology does Boeing utilize? Be sure to keep in mind the different configurations customers are likely to want.
2. Is Boeing engaging in continuous improvement? Can you provide evidence using the 787 as an example?
3. Discuss the importance of process reengineering for the manufacture of the Dreamliner. Hypothesize why Boeing was late delivering the first model.