Description: Starbucks (SBUX) is taking action to eliminate “points of exclusion” for customers across the globe and connect more with consumers and their communities.
Source: Yahoo.Finance.com
Date: Mar 15, 2022
Questions for discussion:
- How is management improving operations and eliminating points of exclusion?
- What are the overall benefits of this way of thinking?
- What else would you advise the firm in this area of operations?