Description:  Online holiday shopping will account for nearly a quarter of retail ecommerce sales for 2012

Source: eMarketer.com

Date: Sep 14, 2012

Link:  http://www.emarketer.com/Article.aspx?R=1009348&ecid=a6506033675d47f881651943c21c5ed4#XHuCTAGpoq7Hzfoj.99

Questions for Discussions:

• What explains the projected increase in online holiday shopping?
• Do you agree with the analysis presented in this report?
• How can processing of online shopping orders be improved to give better service and create competitive advantage?