Description: Online merchant KlearGear.com fined a customer $3,500 for posting a critical review about the company’s customer service. Source: CNNMoney.com – video report Date: Nov 29, 2013 Link: http://money.cnn.com/video/news/2013/11/29/fined-for-bad-online-review.cnnmoney/index.html Questions for Discussions: What are arguments for and against management applying this policy? Is the publicity surrounding this story likely to hurt sales at the firm… Read more »
Monthly Archives: December 2013
Interns who sued now can’t find jobs
Description: Former Hearst intern Diana Wang says her lawsuit over an unpaid internship at Bazaar has made it difficult to find a full-time job. Source: CNNMoney.com – video report Date: Nov 18, 2013 Link: http://money.cnn.com/video/news/2013/11/18/n-asher-interns-sue-companies-job-prospects.cnnmoney/index.html Questions for Discussions: What are the ethical and legal issues surrounding internship working conditions and contracts? What are the potential… Read more »
Facebook’s pain may be Instagram’s gain
Description: BLOG: Facebook (FB-Q 47.01 0.52 1.12%) may have a problem with teenagers. During its third quarter earnings call, CFO David Ebersman admitted Facebook saw a decrease in daily users in its latest quarter, specifically among younger teens. Since then Chief Operating Officer Sheryl Sandberg has been in damage control mode – saying the reaction to Ebersman’s comment… Read more »
BlackBerry shakeup: Third time’s a charm?
Description: The Canadian phonemaker has seen three management regimes in as many years. Is this the one that will save the company from obsolescence? Source: Fortune.com Date: Nov 25, 2013 Link: http://tech.fortune.cnn.com/2013/11/25/blackberry-shakeup-third-times-a-charm/?iid=F_F500M Questions for discussion: How important is a new management team for the firm at this time? How do think the introduction of yet… Read more »
GE Turns to 3D Printers for Plane Parts
Description: General Electric (GE), on the hunt for ways to build more than 85,000 fuel nozzles for its new Leap jet engines, is making a big investment in 3D printing. Usually the nozzles are assembled from 20 different parts. Also known as additive manufacturing, 3D printing can create the units in one metal piece, through a successive… Read more »
