Posted by & filed under International Business, Management, Organizational Behavior.

Description: Long-time Starbucks worker Jaime Prater took his concerns to CEO Howard Schultz. Prater says workers aren’t given enough hours to make ends meet. So will anything change? CNNMoney’s Cristina Alesci talks to the barista.


Date: Aug 11, 2016


Questions for Discussions:

  • What are the issues facing employees and the company?
  • What do you think of the communications effort made by Howard Schultz?
  • What would you advise the company management and employees to do to resolve their concerns?