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Description: A knot of problems with Amazon’s system for handling paid and unpaid leaves has led to devastating consequences for workers.

Source: NYTimes.com

Date: Nov 17, 2021

Link: https://www.nytimes.com/2021/10/24/technology/amazon-employee-leave-errors.html

Questions for discussion:

  • Summarize the reasons for this managerial mess.
  • What are the likely consequences for the firm and employees as a result of this publicity?
  • What more should management do about this, in your opinion?