Posted by & filed under Communication, Control, Decision Making, Ethics & Social Responsibility, Management, Organizational Behavior.

Description: As collaborative technologies proliferate, it is tempting to assume that more sophisticated tools will engender more effective virtual communication. However, our study of globally dispersed teams in a major multinational organization revealed that performance depends on how people use these technologies, not on the technologies themselves.


Date: Jun 13, 2018


Questions for discussion:

  • Summarize the key ideas presented in this classic research report.
  • Do you think the analysis and recommendations are still valid at this time?