Description: As collaborative technologies proliferate, it is tempting to assume that more sophisticated tools will engender more effective virtual communication. However, our study of globally dispersed teams in a major multinational organization revealed that performance depends on how people use these technologies, not on the technologies themselves.

Source: Sloanreview.mit.edu/

Date: Jun 13, 2018

Link: https://sloanreview.mit.edu/article/five-ways-to-improve-communication-in-virtual-teams/

Questions for discussion:

• Summarize the key ideas presented in this classic research report.
• Do you think the analysis and recommendations are still valid at this time?