Home Depot didn’t get customer consent before sharing data with Facebook’s owner, privacy watchdog finds

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Description: Home improvement retailer Home Depot didn’t get customer consent before sharing personal data with Meta, which operates social media giants Facebook and Instagram, according to a new report by Canada’s privacy watchdog.

Source: CBC.ca

Date: Jan 26, 2023

Link: https://www.cbc.ca/news/politics/home-depot-privacy-commissioner-meta-1.6726668

Questions for discussion:

  • What are the ethical and privacy issues in this story?
  • How should a firm establish consent from customers?
  • Should sharing data about customers be regulated at the industry or governmental levels?