Google’s Big Stand

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Co-founder Sergey Brin has been very outspoken about Google’s involvement in China and the company’s agreement to filter some search results there. The Russian-born Brin is familiar with state censorship and is a driving force behind Google’s “do no evil” mantra. The present article reviews some of the ethical issues associated with Google in China…. Read more »

The Pause That Refreshes . . . Strategy

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Coca-Cola recently announced that it would acquire the bulk of its domestic bottler, Coca-Cola Enterprises, and eventually acquire selected European bottlers. The move reverses an earlier decision to continue working with independent bottlers. Coke cites changes in American consumers’ tastes and the need to have a more flexible distribution system to respond to those needs…. Read more »

Graffiti War

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A unique piece on graffiti art provides an excellent opportunity to address two main topics combined in Chapter 15. In 1985, graffiti artist Robbo established his legend with a classic rendition in London’s Camden District. More recently, upstart and commercial graffiti artist Banksy painted over the piece. Although retired (from graffiti) for more than a… Read more »

Teamwork Behind The Scenes

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Without doubt, a lot of behind-the-scenes work is necessary to pull off an event as big as the Olympics. Nowhere is the competition for a volunteer spot more fierce than with flower sweepers, children skaters that clear the ice of “gifts” tossed by adoring fans following figure skating performances. Only 30 skaters were chosen from… Read more »

Dying Sales

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“People are just dying to get in here,” the old joke about cemeteries goes. While death is inevitable, the options for dealing with post-death are not. Sales in the casket industry have been declining for nearly a decade. Industry leaders Hillenbrand, Inc. and Matthews International Corp. are faced with the grim reality that their business… Read more »

Tiger Talk

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In a much celebrated public case of multiple indiscretions, superstar Tiger Woods has fallen out of favor with many. He temporarily suspended his golf career – although that appears likely to resume soon – lost several lucrative marketing contracts and briefly entered a rehabilitation facility. Now Woods is trying to salvage his public image, if… Read more »

Losing the Toyota Way

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Toyota continues to address numerous quality control problems in the wake of a massive recall of several million vehicles and halting sales of eight popular models in the United States. Initially, Toyota was quick to blame everyone and everything but the company. It was also slow to move on problems, recalling the Prius only after… Read more »

No Longer Aints

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After years of toiling in futility, the New Orleans Saints – a team born the year the Super Bowl started – finally won their first. Despite trailing 10-0 early in the game, Team Who Dat battled back and won professional football’s championship game in stunning fashion. With the Saints clinging to a 24-17 lead, Tracy… Read more »

Toyota Troubles

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On the heels of becoming the world’s largest automobile manufacturer based on sales, Toyota is faced with a recall of nearly seven million vehicles in the United States. In addition, the Japanese company halted production and sales of its eight most popular U.S. models beginning February 1. The actions stem from a problem that causes… Read more »

On A Mission

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Laura Silsby and nine other Americans from Idaho were arrested and detained in Haiti on charges that the group was attempting to abduct Haitian children. The group, representing Central Valley Baptist Church and Ms. Silsby’s charitable organization, claim they were taking the children to the Dominican Republic to start an orphanage. Haitian officials counter that… Read more »